Customer communication platform alveoCCM, now available on Big Data technology
Our CCM platform alveoCCM, leader in financial institutions, has added Big Data technology to optimize costs and lookups of customer communications.
The new interactive capabilities (i.e. “on the fly” document browsing or reprint), available on PC, tablet or smartphone, have changed the paradigm of customer document management.
The number of banks suggesting their customers to leave paper based documents as a residual channel is increasing day by day. MongoDB plays a key role in this scenario. It is a consolidated technology providing now high performance, helping large entities to downsize storage and retrieval of services from high-end mainframes to dedicated low cost servers.
The technology has been successfully implemented in BBVA, using MongoDB on Linux servers. Customer communications have been processed and stored, so far, on the Mainframe, using DB2 databases. This mainframe oriented environment is expensive (subject to “pay per MIPS” recurring yearly cost) and also difficult to integrate with new channels,
The new application has been entirely developed in distributed environment, based on Non SQL MongoDB database and Java programming language. This approach also brings a significant cost reduction in terms of software licensing costs, completely eliminates “per MIP” based costs, and increases the performance to search and browse multi-channel customer communications.
Security and Traffic Platforms for Police and Security Administration: evolution and trends
Biometrics and omnichannel technologies become key success factors in dispatch systems for agencies (112), service and resource planning, and traffic accident management with AI, IOT and other support
Consolidating the PMaP platform with new sales operations and securitization of NPLs in credit institutions
Consolidating the Portfolio Management Platform (PMaP) with new sales and securitization operations of NPLs in credit institutions, with a view to Directive (EU) 2021/2167 on administrators and credit buyers
Smart clauses in complex contracts: alveoCCM-generador webinar
The alveoCCM-generator platform is an ideal tool for companies that need to create complex contracts, with ad hoc clauses following a common standard.
BASF Iberia commits to Azure extending PowerBI as a Data Analytics tool
The proposed architecture fits the Azure schemes in advanced data analytics, allowing any data to be combined at any scale, and in turn, provides capabilities for creating machine learning models.
The Paddle Tournament is back!
The new editions of the Better Consultants Paddle Tournament have been held in Barcelona and Madrid (March 2022)